Terms of Use

1. Introduction Welcome to Graces and Blessings (“we,” “us,” “our”). These terms and conditions (“Terms”) govern your use of our website, services, and products. By accessing or purchasing from our website, you agree to these Terms. Please read them carefully before proceeding.

2. Eligibility To purchase from our website, you must be at least 18 years old and legally capable of entering into a binding contract under UK law.

3. Products We sell handmade and machine-crafted Rosaries, religious articles, and associated accessories. While we make every effort to ensure product descriptions and images are accurate, slight variations in colour, size, or design may occur due to the handmade nature of some products.

4. Orders

Placing an Order: By placing an order, you agree to purchase products in accordance with these Terms. You will receive an email confirming receipt of your order. This does not constitute acceptance of your order.
Order Acceptance: Acceptance occurs when we dispatch the product(s) to you. We reserve the right to refuse any order for any reason, including but not limited to stock availability or suspected fraudulent activity.
Cancellation: You may cancel your order before dispatch by contacting us here. After dispatch, refer to the Returns Policy.

5. Pricing and Payment

Pricing: All prices are listed in GBP (£) and exclude VAT, where applicable. We reserve the right to change prices without prior notice but will honour prices for confirmed orders.
Payment Methods: We accept major credit/debit cards, PayPal, and other payment methods specified on our website.
Security: Payments are processed securely. We do not store your payment details.

6. Delivery

Shipping: We deliver within the UK and internationally. Delivery charges and estimated timescales are displayed during checkout.
Delays: While we strive to meet delivery timelines, we are not responsible for delays caused by courier services, customs, or other unforeseen circumstances.
Ownership: Ownership of goods transfers to you upon full payment and delivery.

7. Returns and Refunds

Returns Policy: You have 14 days from the date of delivery to return items for a refund or exchange. Items must be unused, in their original packaging, and in resellable condition.
Exemptions: Customised or personalised products cannot be returned unless faulty.
Refunds: Refunds are processed within 14 days of receiving the returned item. Original delivery charges are non-refundable unless the item is faulty.

8. Warranty Our products are covered by a statutory warranty against manufacturing defects. This warranty does not cover normal wear and tear, accidental damage, or misuse.

9. Liability

We are not liable for indirect, special, or consequential losses arising from your use of our products or website.
Our total liability is limited to the amount you paid for the product(s).
Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or other liabilities that cannot be excluded under UK law.

10. Intellectual Property All content on our website, including images, text, and logos, is owned by or licensed to us. You may not use this content without our written permission.

11. Privacy We respect your privacy and comply with the UK General Data Protection Regulation (GDPR). Please review our Privacy Policy for details on how we collect, use, and protect your personal data.

12. Governing Law and Disputes These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Changes to Terms We reserve the right to update these Terms at any time. Changes will be posted on our website with the date of the latest update. Continued use of our services constitutes acceptance of the revised Terms.

14. Contact Us For questions or concerns about these Terms, please contact us here.

Thank you for shopping with Graces and Blessings.